Coaching & Mentoring Skills

      

Course Aims

Coaching is one of the most effective methods of unlocking potential in your staff. In today’s environment coaching is a great way to get results, develop and retain good people This course shows how to plan, prepare and implement coaching and how to evaluate its success. 

            

Course content

• Describe the values and behaviours of a good coach

• Identify coaching opportunities by using a gap analysis

• Setting objectives, performance standards, time scales and measurements

• Match different coaching styles to the learning styles of the trainee 

• Demonstrate giving and receiving feedback in coaching situations

• Use a model to plan and prepare a coaching plan

• Identify and resolve difficulties of coaching activities

• Measure the effectiveness and evaluate the coaching on an ongoing basis

• Action plan to transfer the learning to the work place.

Method of Training

Our courses are highly participative with delegates working from a workbook, linked with group activities and role-play, as appropriate.